Artisan Baking Excellence

Effective Date: January 1, 2026

Information We Collect

At Baking Mountains, we collect information you provide directly to us, such as when you place an order, contact us, or subscribe to our newsletter. This may include your name, email address, phone number, delivery address, and payment information.

How We Use Your Information

We use the information we collect to:

• Process and fulfill your bakery orders
• Communicate with you about your orders and our services
• Send you promotional materials (with your consent)
• Improve our products and services
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our bakery business, such as payment processors and delivery services.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of promotional communications at any time by contacting us or using the unsubscribe link in our emails.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected] or call +1 (212) 594-7823.

Effective Date: January 1, 2026

Acceptance of Terms

By accessing and using Baking Mountains services, you accept and agree to be bound by the terms and provision of this agreement.

Orders and Payment

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order. Payment is due at the time of order placement. Custom cake orders require a 50% deposit.

Delivery and Pickup

Delivery times are estimates and not guaranteed. For custom orders, please allow adequate time for preparation. Pickup orders must be collected within 24 hours of notification.

Cancellations and Refunds

Standard orders may be cancelled up to 2 hours before scheduled pickup/delivery. Custom cake orders require 48-hour notice for cancellation. Refunds will be processed within 5-7 business days.

Quality Guarantee

We guarantee the quality of our products. If you are not satisfied, please contact us within 24 hours of receipt for a replacement or refund.

Allergen Information

Our bakery handles wheat, eggs, dairy, nuts, and other allergens. Please inform us of any allergies when placing your order. We cannot guarantee allergen-free products.

Liability Limitation

Our liability is limited to the cost of the products purchased. We are not responsible for any indirect or consequential damages.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website.

Last Updated: January 1, 2026

General Information

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, Baking Mountains excludes all representations, warranties, and conditions relating to our website and the use of this website.

Product Information

While we strive to ensure that product information is accurate, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free. Colors and appearance of products may vary from images shown.

Allergen Disclaimer

Our products are prepared in a facility that processes wheat, eggs, milk, soy, tree nuts, and peanuts. Cross-contamination may occur. Customers with severe allergies should exercise caution.

Nutritional Information

Nutritional information provided is approximate and based on standard recipes. Actual values may vary due to preparation methods, ingredient substitutions, and portion sizes.

Availability

Product availability is subject to change without notice. Seasonal items may have limited availability. We reserve the right to discontinue products at any time.

External Links

Our website may contain links to external websites. We have no control over the content and nature of these sites and are not responsible for their content or availability.

Professional Advice

Nothing on this website constitutes professional advice. For specific dietary requirements or health concerns, please consult with appropriate professionals.

Limitation of Liability

In no event will Baking Mountains be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.